U.S. Orders Update
IMPORTANT INFORMATION FOR U.S. CUSTOMERS
As of August 29, 2025, the United States now requires all incoming international packages to have duties paid upfront before Canada Post can accept the shipment. This applies to all shipments from Canada to the U.S., including small-business orders.
Because of this regulation, duties must be calculated and paid before your order can be shipped.
To make this process smooth and avoid delays, I kindly ask that U.S. customers:
Please contact me prior to placing your order : moanaleijewelry@gmail.com or you can DM directly on instagram @moanaleijewelry
This allows me to:
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Calculate the duty amount for your specific items
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Send you an invoice for the duties
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Ensure everything is paid and properly documented before your order is accepted for shipment
Your order will only be processed once the duty payment has been completed.
Thank you so much for your understanding and for supporting small handmade businesses. If you have any questions at all, feel free to reach out — I’m always happy to help!